We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the proof of purchase.

To start a return, you can contact us at info@kahm.ie.  If your return is accepted, we will send you instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted.

Please note that no returns are accepted on items from our SustainaSale (sale event) launched on 20 August 2023.  This is confirmed on the page for each item because items are priced for final sale.  

You can always contact us for any return questions at info@kahm.ie

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.  

Exchanges

Please contact us at info@kahm.ie to arrange a return and exchange.

Refunds

We will notify you once we have received and inspected your return, and let you know if the refund was approved or not.  If approved, you will be automatically refunded on your original payment method.  Please remember it can take some time for your bank or credit card company to process and post the refund too.